Getting Started: A First-Time User Guide

Welcome — Here's How to Get Started

If you have just created your account, this guide will walk you through everything you need to do to start enjoying content right away.

Step 1: Complete Your Profile

1. After signing in for the first time, you will be prompted to set up your profile.
2. Choose a name and avatar for your profile.
3. Select your preferred language for menus and subtitles.
4. Pick a few genres or titles you enjoy — this helps us personalise your recommendations immediately.

Step 2: Choose What to Watch

• Browse the Home screen for curated recommendations.
• Use the Search icon to find a specific title.
• Explore categories like Trending Now, New Releases, and Top Picks for You.

Step 3: Customise Your Experience

• Add titles to your Watchlist so you never forget what you want to watch next.
• Set up additional profiles for other members of your household.
• Adjust playback settings (quality, autoplay, subtitles) in Account Settings.

Step 4: Install the App

For the best experience, download our app on your preferred devices — smart TV, phone, tablet, or computer. Search for our service name in your device's app store.

Need Help?

Our Help Centre is available 24/7. If you cannot find an answer here, use the Contact Us option to reach our support team via chat, email, or phone.